I Need to Cancel My Trip. What Do I Do?
Each of the boats has different policies for cancellations. We gathered the information for you here:
American Eagle: 800-648-4544: Full refund less $50 if cancelled 6 or more weeks in advance. If cancelled within 6 weeks payment will be returned only as others are booked for that trip. There is re-booking fee of $50 per person.
Angelique: 800-282-9989: All cancellations need to be in writing. Cancellations outside of 6 weeks from the cruise date will be given a 100% refund via company check minus 3% if paid via credit card. Cancellations made within 6 weeks of the cruise date will be issued a refund check only if the berths can be filled. In that case, a refund will be issued via company check minus a $50 handling charge and 3% if paid via credit card.
Heritage: 800-648-4544: Your fare will only be refunded with 6 weeks or more notice less a $50 per person cancellation fee. There is a $50 per person rescheduling fee.
Ladona: 800-999-7352: You may cancel up to 6 weeks before sailing and receive your deposit back, less a 10% handling charge of the full sail cost. If you should cancel after your final payment is made we will issue you a refund, less a 10% handling charge, only if we are able to re-book the berths we were holding for you.
Lewis R. French: 800-469-4635: A full refund will be given if you cancel before 6 weeks of the sail date. A refund will be granted for cancellations within 6 weeks of the sail date if we can fill your space.
Mary Day: 800-992-2218: Fares paid are refundable (minus a $50 per person cancel fee) up until 6 weeks prior to sailing date. After the 6 weeks prior to sailing date, fares paid are refundable only when spaces are refilled, either by us or by guests canceling.
Stephen Taber: 800-999-7352: You may cancel up to 6 weeks before sailing and receive your deposit back, less a 10% handling charge of the full sail cost. If you should cancel after your final payment is made we will issue you a refund, less a 10% handling charge, only if we are able to re-book the berths we were holding for you.
Victory Chimes: 800-745-5651: We will provide a refund, minus a $50 processing fee, for cancellations up to one month prior to your trip. There are no refunds if cancellations occur 30 days or less before sailing. We will honor your payment toward future cruise, through next sailing season and your payment expires after that and no refunds will be given.